Blog Posts in ' video commerce ':


How to Measure E-commerce Video ROI


How to Measure E-commerce Video ROI

Incorporating video as a component of e-commerce strategy is no longer a nice-to-have. It’s a must-have. According to October data from the comScore Video Metrix, the average U.S. Internet user now watches over 21 hours of online video a month. That’s a lot of video!

Clearly, online video marketing can be effective in reaching your target audience, but how do you go about measuring success? No matter what type of video you’re producing, you need to be able to justify to senior management that marketing dollars are being spent wisely.

4 steps to measuring e-commerce video success

  1. Be clear about

Mobile Video: 4 Uses to Drive Retail Sales


Mobile Video: 4 Uses to Drive Retail Sales

Smartphones and tablets have become our favorite shopping companions.

According to comScore’s 2012 Mobile Future in Focus report, more than half of the U.S. smartphone population used their phone to perform retail research while inside a store in 2011.…

Practical Tips for Producing Great e-Commerce Video


Practical Tips for Producing Great e-Commerce Video

What is the difference between potential and reality? Uncertainty. Think about it, if you are unclear about how to get something theoretically simple done, you are going to procrastinate.  Producing video is easy to visualize but hard to execute. For most, a library of great videos are potential, but not reality.

This article will demystify, simplify and give you practical tips for producing great e-commerce video.…

6 Ways to Use Live Video Chat on your E-commerce Site


6 Ways to Use Live Video Chat on your E-commerce Site

The shift to web-based services is expanding the potential for video chat at a rapid clip.  In fact, a recent report from GigaOM estimates that by 2015 video chat will grow from 600 million video calls to over 30 billion.…

The Value of Customer Incentives in E-commerce and Retail Videos


The Value of Customer Incentives in E-commerce and Retail Videos

People are always looking for deals for products purchased online and in-store. Learn in this post how offering incentives for people to watch your e-commerce and retail videos can be a great way to improve sales, expand your consumer base, and establish customer loyalty.…

Choosing the Right Video Production Company


Choosing the Right Video Production Company

Product video has become a must-have for e-commerce merchants, but how do you get clips for your site?

Manufacturer-produced or user-generated content might be an option when you’re starting out. Eventually though, you’ll want to produce your own video content to gain control over the message to customers and how it’s delivered.

If you don’t have your own production team and in-house studio, you’ll need to outsource to a video production company to shoot your product clips.…

How User-Generated Video Reviews are Convincing Millennials to Buy More of Your Stuff


How User-Generated Video Reviews are Convincing Millennials to Buy More of Your Stuff

I interviewed ExpoTV.com’s Founder and President, Bill Hildebolt, about their research findings on the opportunities brand retailers, e-commerce sites, and other marketers have to target Millennials with user-generated online video. I also shared my own tips for effective strategies that retail brands and e-commerce sites can use to persuade Millennial consumers to buy from them.…

How to Use Video to Show, Not Tell, Your Brand Story


How to Use Video to Show, Not Tell, Your Brand Story

Product videos are vital to e-commerce sites, but they don’t always lead to increased search traffic or social media engagement. To maximize exposure and buzz, marketers need to explore other types of video formats that are better suited to that task. One example is a ‘making of’ or ‘behind-the-scenes’ video.

Opening up about your company culture and the processes behind your products is a good way to gain, or retain, consumer trust in this age of Radical Transparency. Rather than simply trading on an idea of what you stand for and living in fear of being found out, …

Beyond Social: Zappos’ Success with Value-Driven, Customer-Care Videos


Beyond Social: Zappos’ Success with Value-Driven, Customer-Care Videos

In a double-interview special: I talked with Zappos’ Senior Manager of Photo & Video, Laurie Me’chelle Gates (previously Laurie Me’chelle Williams), who shared some of the tangible, real-world business benefits from her company’s social video strategy.  Before I get to my interview with Laurie, below is a dissection of why I think some companies and agencies are not using social video in the right way.

My “rant” about the big problem today with social video

“Social video” is already being considered the next big business trend. So why am I starting to get worried?

Unfortunately, I am seeing “social …

9 E-commerce Video Pitfalls to Avoid


9 E-commerce Video Pitfalls to Avoid

Video is becoming ever more important to online business. In the few minutes it takes to read this post, at least 200 hours of video will be uploaded to the Internet and 8 million or so videos will be watched. And these stats are for YouTube alone.

With so much video about, you’d think every mid-to-large-sized e-commerce site would be running a well-oiled, high impact video program by now, but you’d be wrong.

Many e-commerce merchants are still learning the hard way that producing and incorporating video that boosts traffic, conversion and brand value isn’t as easy as it seems.…

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